Specifies SIP address of the user. Specifies whether the Skype for Business account is enabled or not for a user.Supported Operating Systems: Windows XP, Vista (32bit/64-bit), Win7 (32-bit/64-bit) Plantronics Spokes is also available for Mac. Spokes for Mac 1.0.1 supports Skype on MAC OS X and enables headset call control, and synchronized mute inRemote Call Control with Microsoft Lync Server for IM and Presence Service on Cisco Unified Communications Manager, Release 10.0(1) -Microsoft Component Integration Setup for IM and Presence ServiceThe user can click to call, have a voicemail server answer and then "voicemail" will be calling the B party.Call-via-work cannot be combined with the following Skype call features:Hold/Transfer/Call Park/Mute/Unmute via Skype 4BCall escalation (like adding desktop sharing)Conferencing (adding callers) via Skype 4BSet-CsRoutingConfiguration -CallViaWorkCallerId +To set a global number to be used when calling call-via-work users back.New-CsCallViaWorkPolicy -Enabled $true -UseAdminCallbackNumber $true -AdminCallbackNumber +To set an individual number to be used when calling a specific call-via-work user back.Setting the Callback Number administratively is optional and requires one policy per user.When done the "Call Forwarding" setting in the users configuration will change to "Call handling" and a predefined number or field to enter a number will be visible. MS Ignite BRK3151 - Interoperability with Skype fo. The adapter uses Skype for Business account form attributes.
![]() ![]() ![]() Lync Remote Call Control Download Normalization RulesThere currently is no workaround for this issue.While these two statements might seem to contradict each other, they are actually both correct. Join meetings by using the Join From dialog boxResolution: Lync 2010 does not support the remote call control features in the preceding list. Transfer meetings to your own number(s) Download normalization rules (emphasis mine) If you do some more digging, you might come across this seemingly contradictory statement from Microsoft (from Remote Call Control Features not Working):Issue: You are using remote call control with Microsoft Lync 2010 and are unable to do one or more of the following: So, you go through the motions of creating a dial plan, but you'll soon realize that the normalization rules you created are not being applied to RCC calls. Lync dial plan normalization rules are not applied (hence the statement about RCC Lync users not downloading normalization rules).For instance, if your PBX requires a 9 in front of local numbers and an 8 in front of long-distance numbers, you would have to create these rules in the Company_Phone_Number_Normalization_Rules.txt file like this:When a user types a 10-digit number into Lync like 4165551111, it will normalize to 94165551111, which can be sent to the PBX for proper remote call control functionality. I won't go into more detail, because there is already an excellent post on the subject by Jeff Schertz.The little known part is that this same file is the ONLY method used for normalizing phone numbers typed into the Lync client for outbound dialing, when that user is enabled for RCC. The normalization rules defined in the Company_Phone_Number_Normalization_Rules.txt file are used to normalize those AD numbers into the proper E.164 format. If your users' phone numbers in AD are not in E.164 format, then Lync won't show them to you when you click on a user. The documentation doesn't go into much more detail on that, but what they are referring to is the normalization rules stored in the Company_Phone_Number_Normalization_Rules.txt file.The original purpose of this file was to store normalization rules that are applied to phone numbers associated with Active Directory user accounts. Adroid emulator mac apkThe Company_Phone_Number_Normalization_Rules.txt file is the only way to do any number manipulation.Hopefully, this will help anyone attempting to deploy Lync RCC and has come across this stumbling block.Lync (99) optimizer (29) normalization (24) Skype4B (20) commentary (19) e.164 (16) EV Best Practices (15) Powershell (14) bug (14) routes (12) Teams (11) troubleshooting (10) extensions (8) telephony (8) usages (7) Exchange (6) fix (6) OCS (5) location (5) location-based routing (5) PBX (4) code (4) response groups (4) script (4) features (3) migration (3) regex (3) 2013 (2) Event Zero (2) Polycom (2) Skype (2) UC Commander (2) analytics (2) certificates (2) conference (2) conferencing (2) dialplans (2) edge (2) external (2) networking (2) publish (2) rgs (2) topology (2) updates (2) Aastra (1) CCE (1) CMS (1) CS14 (1) Dialogic (1) Docker (1) HLB (1) JSON (1) MSPL (1) Mac (1) Mitel (1) Office Web App (1) Online (1) Plantronics (1) QoE (1) RCC (1) RFC (1) SBA (1) SBS (1) SDK (1) SP1 (1) UM (1) adsiedit (1) attendant (1) authentication (1) backup (1) call admission control (1) conversation (1) firewall (1) hold (1) holiday (1) iOS 6. Remote Call Control simply does not use any Enterprise Voice functionality. You just have to work with what you've got.Now, what if you've got multiple sites that you want to use RCC, but each site has its own special rules on how to deal with particular numbers? You can have a different Company_Phone_Number_Normalization_Rules.txt for each Lync pool, so it shouldn't be too difficult to make RCC work in most scenarios.In essense, when deploying RCC, don't bother creating Lync dial plans, normalization rules or any other Enterprise Voice related content. Those rules often don't use E.164 formatting. When you're dealing with a legacy PBX, you're at the mercy of whatever rules are defined for it.
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